Umass Memorial Medical Center/University Campus

55 Lake Avenue North, Worcester, MA 01655 · (508) 334-1000

General hospitalVoluntary non-profit - PrivateEmergency roomCMS rating ★★★★★

The money

$33what care cost the hospital for every $100 it billed

$77.2Mnet income, all sources

−2.0%margin on patient care alone

$35.2Mcost of charity care (1.3% of costs)

$36.1Munpaid bills written off (bad debt)

700beds

From the hospital's Medicare cost report for the year ending September 2024. Non-profit hospitals must have a financial assistance (charity care) policy; ask for it if a bill is hard to pay.

Hospital stays

Medicare figures are 2024 averages for this hospital; the bars show how much of the bill was actually paid.

Billed (list price)Actually paid (Medicare + patient)

Stay	Medicare stays	Billed	Paid
Sepsis, with major complications 871	762	$80,122	$26,281
Heart failure, with major complications 291	379	$53,316	$17,494
Pneumonia, with major complications 193	221	$44,045	$17,211
Lung infection, with major complications 177	210	$61,160	$21,505
Respiratory failure 189	139	$55,370	$16,714
COPD, with major complications 190	134	$41,045	$15,125
Stomach and digestive disorders 392	134	$33,709	$11,054
Heart procedure through a catheter (e.g. ablation, valve clip) 274	128	$94,575	$37,291
Other kidney and urinary problems, with major complications 698	121	$61,121	$21,090
Infection needing surgery, with major complications 853	121	$192,626	$64,212
Stomach or intestinal bleeding, with complications 378	120	$48,025	$13,507
Kidney failure, with complications 683	120	$33,465	$12,075
Sepsis 872	117	$43,282	$13,926
Urinary tract infection 690	109	$33,967	$10,876
Hip or thigh bone surgery (not replacement), with complications 481	108	$93,037	$25,711
Dehydration and electrolyte problems, with major complications 640	108	$54,290	$18,082
Kidney failure, with major complications 682	106	$71,000	$22,450
Urinary tract infection, with major complications 689	103	$57,608	$16,876
Heart attack, with major complications 280	96	$80,309	$22,250
Fainting 312	90	$36,844	$11,497
Septicemia or Severe Sepsis with Mv >96 Hours 870	84	$236,603	$78,951
Heart stent 322	81	$137,969	$24,710
Irregular heartbeat, with complications 309	80	$30,746	$10,021
Back problems (no surgery) 552	80	$38,799	$12,766
Heart stent, with major complications or 4+ stents 321	76	$192,080	$41,224
Stroke, with major complications 064	75	$105,531	$28,467
Skin infection (cellulitis) 603	74	$40,604	$12,249
Hip or knee replacement 470	73	$89,894	$23,151
Stroke, with complications or clot-busting drug 065	70	$43,106	$12,667
Stomach or intestinal bleeding, with major complications 377	70	$85,194	$23,652
Dehydration and electrolyte problems 641	69	$33,485	$10,992
Bowel surgery, with complications 330	68	$76,757	$29,857
Alcohol, Drug Abuse or Dependence Without Rehabilitation Therapy Without Mcc 897	68	$42,088	$11,620
Major Chest Trauma with Cc 184	65	$45,602	$14,158
Heart valve replacement through a catheter (TAVR) 267	65	$169,724	$57,590
Other kidney and urinary problems, with complications 699	61	$44,080	$13,175
Major Chest Trauma with Mcc 183	59	$76,552	$20,891
Stomach and digestive disorders, with major complications 391	59	$61,781	$17,809
Pneumonia, with complications 194	57	$32,804	$11,073
Heart attack, with complications 281	56	$57,346	$12,346
Heart catheterization, with major complications 286	55	$111,234	$30,193
Irregular heartbeat, with major complications 308	54	$71,867	$18,368
Major Chest Procedures with Cc 164	52	$123,597	$32,085
Degenerative nerve disorders (e.g. Parkinson's, dementia) 057	51	$62,161	$19,133
Other circulation problems, with major complications 314	51	$104,813	$29,552
Hip replacement after a hip fracture 522	51	$92,229	$25,678
Anemia and blood disorders 812	49	$36,624	$11,873
Pulmonary Embolism with Mcc or Acute Cor Pulmonale 175	48	$44,980	$17,861
Lung infection, with complications 178	48	$51,120	$14,915
Other digestive problems, with complications 394	48	$40,542	$12,802
Diabetes, with complications 638	47	$40,467	$12,179
Heart catheterization 287	46	$82,807	$15,350
Hip or thigh bone surgery (not replacement), with major complications 480	46	$123,730	$36,761
Craniotomy with Major Device Implant or Acute Complex Cns Principal Diagnosis with Mcc O 023	44	$205,150	$69,389
Breathing problem needing a ventilator (up to 4 days) 208	43	$117,852	$34,375
Craniotomy and Endovascular Intracranial Procedures with Mcc 025	42	$173,869	$57,745
Anemia and blood disorders, with major complications 811	42	$58,039	$18,172
Poisoning and Toxic Effects of Drugs with Mcc 917	41	$89,358	$26,860
Heart valve replacement through a catheter (TAVR), with major complications 266	40	$193,266	$72,608
Cervical Spinal Fusion with Cc 472	40	$132,190	$36,027
Bowel surgery, with major complications 329	39	$135,276	$54,710
Diabetes, with major complications 637	39	$67,581	$20,195
Alcohol, Drug Abuse or Dependence Without Rehabilitation Therapy with Mcc 896	39	$81,000	$26,434
Extensive O.r. Procedures Unrelated to Principal Diagnosis with Mcc 981	39	$204,553	$59,966
Bowel obstruction, with complications 389	38	$38,906	$11,029
Seizures 101	37	$36,344	$12,336
Respiratory System Diagnosis with Ventilator Support >96 Hours 207	37	$393,375	$90,093
Delirium and other mental confusion 884	37	$124,673	$34,332
Traumatic Stupor and Coma <1 Hour with Cc 086	36	$51,121	$16,187
Other Disorders of Nervous System with Cc 092	36	$49,619	$13,760
Endocrine Disorders with Cc 644	36	$33,798	$13,721
Other Vascular Procedures with Mcc 252	35	$142,017	$42,406
Other Major Cardiovascular Procedures with Mcc 270	35	$250,310	$70,711
Disorders of Pancreas Except Malignancy with Cc 439	35	$37,168	$11,516
Coagulation Disorders 813	35	$76,942	$21,565
Disorders of Liver Except Malignancy, Cirrhosis or Alcoholic Hepatitis with Cc 442	34	$44,120	$12,881
Other Factors Influencing Health Status 951	34	$24,831	$7,830
Other Vascular Procedures with Cc 253	33	$111,914	$29,236
Medical Back Problems with Mcc 551	32	$73,167	$20,493
Mini-stroke (TIA) 069	31	$32,188	$10,903
Traumatic Stupor and Coma <1 Hour with Mcc 085	31	$90,569	$28,158
Bronchitis and Asthma with Cc/Mcc 202	31	$40,277	$12,723
Cirrhosis and Alcoholic Hepatitis with Mcc 432	31	$79,653	$26,094
Hip Replacement with Principal Diagnosis of Hip Fracture with Mcc 521	31	$102,783	$34,896
Fracture or sprain (not hip or thigh) 563	31	$31,617	$11,224
Chronic Obstructive Pulmonary Disease with Cc 191	30	$35,930	$11,767
Other Digestive System Diagnoses with Mcc 393	30	$115,662	$30,860
Disorders of the Biliary Tract with Cc 445	30	$76,549	$15,882
Aortic and Heart Assist Procedures Except Pulsation Balloon Without Mcc 269	29	$234,547	$50,774
Major Small and Large Bowel Procedures Without Cc/Mcc 331	28	$57,333	$22,367
Major Gastrointestinal Disorders and Peritoneal Infections with Cc 372	28	$35,805	$13,455
Traumatic Stupor and Coma >1 Hour with Mcc 082	27	$114,934	$34,055
Cardiac Valve and Other Major Cardiothoracic Procedures Without Cardiac Catheterization 220	27	$207,225	$64,020
Peripheral Vascular Disorders with Cc 300	27	$39,456	$13,662
Disorders of Liver Except Malignancy, Cirrhosis or Alcoholic Hepatitis with Mcc 441	27	$121,852	$34,778
Degenerative Nervous System Disorders with Mcc 056	26	$76,767	$30,099
Coronary Bypass with Cardiac Catheterization or Open Ablation Without Mcc 234	26	$193,204	$64,467
High blood pressure 305	26	$27,256	$9,899
Digestive Malignancy with Mcc 374	26	$103,258	$28,399
Endocrine Disorders with Mcc 643	26	$74,911	$24,041
Signs and Symptoms Without Mcc 948	26	$36,450	$10,035
Other Cerebrovascular Disorders with Cc 071	25	$47,947	$14,168
Traumatic Stupor and Coma >1 Hour with Cc 083	25	$49,483	$17,307
Seizures with Mcc 100	25	$115,556	$30,695
Respiratory Neoplasms with Mcc 180	25	$69,945	$23,205
Permanent Cardiac Pacemaker Implant with Cc 243	25	$90,244	$27,288
Postoperative and Post-Traumatic Infections with Mcc 862	25	$110,365	$33,833
Chest pain 313	24	$29,212	$9,573
Other Circulatory System Diagnoses with Cc 315	24	$52,022	$12,908
Disorders of Pancreas Except Malignancy with Mcc 438	24	$93,649	$25,569
Lower Extremity and Humerus Procedures Except Hip, Foot and Femur with Cc 493	24	$114,179	$30,585
Kidney and Ureter Procedures for Non-Neoplasm with Mcc 659	24	$110,217	$35,416
Complications of Treatment with Mcc 919	24	$55,543	$22,965
Extensive O.r. Procedures Unrelated to Principal Diagnosis with Cc 982	24	$79,409	$29,427
Craniotomy with Major Device Implant or Acute Complex Cns Principal Diagnosis Without Mc 024	23	$110,273	$42,343
Other Cardiothoracic Procedures Without Mcc 229	23	$113,904	$38,813
Kidney Transplant 652	23	$305,958	$42,513
Other Kidney and Urinary Tract Procedures with Mcc 673	23	$179,681	$52,462
Ecmo or Tracheostomy with Mv >96 Hours or Principal Diagnosis Except Face, Mouth and Nec 003	22	$654,597	$242,090
Craniotomy and Endovascular Intracranial Procedures with Cc 026	22	$134,593	$35,083
Nervous System Neoplasms with Mcc 054	22	$62,282	$20,389
Other Cerebrovascular Disorders with Mcc 070	22	$103,346	$28,284
Peripheral Vascular Disorders with Mcc 299	22	$71,628	$24,103
Infectious and Parasitic Diseases with O.r. Procedures with Cc 854	22	$69,243	$24,483
Psychoses 885	22	$112,319	$30,388
Limb Reattachment, Hip and Femur Procedures for Multiple Significant Trauma 956	22	$140,993	$45,906
Extracranial Procedures with Cc 038	21	$64,029	$21,861
Other Cardiothoracic Procedures with Mcc 228	21	$179,461	$63,696
Coronary Bypass with Cardiac Catheterization or Open Ablation with Mcc 233	21	$278,819	$89,901
Gastrointestinal Obstruction with Mcc 388	21	$48,896	$18,547
Amputation of Lower Limb for Endocrine, Nutritional and Metabolic Disorders with Cc 617	21	$90,465	$26,193
Chemotherapy Without Acute Leukemia As Secondary Diagnosis with Cc 847	21	$51,067	$16,746
Poisoning and Toxic Effects of Drugs Without Mcc 918	21	$35,003	$11,725
Complications of Treatment with Cc 920	21	$36,472	$13,246
Other Multiple Significant Trauma with Cc 964	21	$65,842	$19,042
Craniotomy and Endovascular Intracranial Procedures Without Cc/Mcc 027	20	$131,281	$27,791
Extracranial Procedures Without Cc/Mcc 039	20	$63,169	$14,966
Major Gastrointestinal Disorders and Peritoneal Infections with Mcc 371	20	$66,879	$23,554
Malignancy of Hepatobiliary System or Pancreas with Mcc 435	20	$89,621	$23,633
Spinal fusion (lower or mid back) 460	20	$144,856	$44,374
Pathological Fractures and Musculoskeletal and Connective Tissue Malignancy with Cc 543	20	$46,846	$13,938
Heart Failure and Shock with Cc 292	19	$45,638	$12,603
Disorders of the Biliary Tract with Mcc 444	19	$91,819	$22,730
Other Musculoskeletal System and Connective Tissue Diagnoses with Cc 565	19	$42,508	$13,484
Kidney and Ureter Procedures for Non-Neoplasm with Cc 660	19	$52,375	$16,840
Ischemic Stroke, Precerebral Occlusion or Transient Ischemia with Thrombolytic Agent Wit 062	18	$87,013	$22,699
Cranial and Peripheral Nerve Disorders Without Mcc 074	18	$33,947	$13,605
Pulmonary Embolism Without Mcc 176	18	$33,312	$12,234
Other Respiratory System Diagnoses with Mcc 205	18	$54,959	$23,000
Coronary Bypass Without Cardiac Catheterization Without Mcc 236	18	$132,377	$51,185
Atherosclerosis Without Mcc 303	18	$24,521	$10,847
Other O.r. Procedures for Injuries with Mcc 907	18	$140,921	$41,437
Other Disorders of Nervous System with Mcc 091	17	$89,736	$29,725
Permanent Cardiac Pacemaker Implant with Mcc 242	17	$156,542	$43,898
Irregular heartbeat 310	17	$26,826	$7,742
Stomach, Esophageal and Duodenal Procedures with Mcc 326	17	$142,346	$62,727
Combined Anterior and Posterior Spinal Fusion with Cc 454	17	$215,251	$71,039
Other O.r. Procedures for Injuries with Cc 908	17	$101,730	$25,535
Other Multiple Significant Trauma with Mcc 963	17	$163,891	$41,414
Acute Myocardial Infarction, Discharged Alive Without Cc/Mcc 282	16	$51,050	$9,492
Inflammatory Bowel Disease with Cc 386	16	$43,103	$13,908
Hip and Femur Procedures Except Major Joint Without Cc/Mcc 482	16	$65,949	$19,285
Fractures of Hip and Pelvis Without Mcc 536	16	$37,221	$12,421
Trauma to the Skin, Subcutaneous Tissue and Breast Without Mcc 605	16	$34,649	$11,571
Kidney and Ureter Procedures for Neoplasm with Cc 657	16	$111,018	$29,073
Lymphoma and Non-Acute Leukemia with Mcc 840	16	$321,880	$85,084
Dysequilibrium 149	15	$33,267	$9,639
Major Chest Procedures with Mcc 163	15	$167,961	$57,779
Major Chest Procedures Without Cc/Mcc 165	15	$111,504	$24,531
Amputation for Circulatory System Disorders Except Upper Limb and Toe with Cc 240	15	$97,436	$30,527
Acute Myocardial Infarction, Expired with Mcc 283	15	$86,203	$25,174
Other Digestive System O.r. Procedures with Mcc 356	15	$205,351	$60,587
Laparoscopic Cholecystectomy Without C.d.e. with Cc 418	15	$63,288	$21,293
Major Joint or Limb Reattachment Procedures of Upper Extremities 483	15	$127,699	$32,324
Major Hematological and Immunological Diagnoses Except Sickle Cell Crisis and Coagulatio 808	15	$102,220	$28,974
Major Hematological and Immunological Diagnoses Except Sickle Cell Crisis and Coagulatio 809	15	$145,467	$37,582
Tracheostomy with Mv >96 Hours or Principal Diagnosis Except Face, Mouth and Neck Withou 004	14	$498,427	$147,980
Pneumothorax with Cc 200	14	$54,944	$14,269
Cardiac Valve and Other Major Cardiothoracic Procedures Without Cardiac Catheterization 219	14	$269,650	$96,470
Other Major Cardiovascular Procedures with Cc 271	14	$109,239	$40,855
Percutaneous and Other Intracardiac Procedures with Mcc 273	14	$176,795	$50,890
Digestive Malignancy with Cc 375	14	$36,077	$14,318
Cellulitis with Mcc 602	14	$124,114	$28,016
Uterine and Adnexa Procedures for Non-Malignancy Without Cc/Mcc 743	14	$48,096	$14,100
Non-Extensive O.r. Procedures Unrelated to Principal Diagnosis with Mcc 987	14	$119,881	$46,589
Liver Transplant with Mcc or Intestinal Transplant 005	13	$531,433	$138,072
Intracranial Hemorrhage or Cerebral Infarction Without Cc/Mcc 066	13	$32,281	$9,124
Hypertension with Mcc 304	13	$52,398	$16,644
Stomach, Esophageal and Duodenal Procedures with Cc 327	13	$75,494	$30,032
Gastrointestinal Obstruction Without Cc/Mcc 390	13	$26,982	$7,799
Cirrhosis and Alcoholic Hepatitis with Cc 433	13	$39,661	$12,870
Kidney Transplant with Hemodialysis with Mcc 650	13	$333,836	$66,347
Non-Extensive O.r. Procedures Unrelated to Principal Diagnosis with Cc 988	13	$77,674	$22,177
Other Ear, Nose, Mouth and Throat Diagnoses with Cc 155	12	$32,058	$13,160
Pneumothorax with Mcc 199	12	$67,723	$22,728
Other Circulatory System O.r. Procedures 264	12	$179,570	$49,736
Peritoneal Adhesiolysis with Cc 336	12	$66,014	$25,735
Lower Extremity and Humerus Procedures Except Hip, Foot and Femur Without Cc/Mcc 494	12	$89,065	$22,847
Other Musculoskeletal System and Connective Tissue O.r. Procedures with Cc 516	12	$56,558	$24,548
O.r. Procedures for Obesity with Cc 620	12	$59,030	$19,064
Postoperative or Post-Traumatic Infections with O.r. Procedures with Mcc 856	12	$154,412	$58,808
Signs and Symptoms with Mcc 947	12	$62,810	$15,985
Hiv with Major Related Condition with Mcc 974	12	$119,223	$38,662
Other Disorders of the Eye Without Mcc 125	11	$45,440	$11,162
Other Respiratory System O.r. Procedures with Mcc 166	11	$107,690	$41,508
Cardiac Defibrillator Implant with Cardiac Catheterization and Mcc 275	11	$258,020	$89,027
Wound Debridement and Skin Graft Except Hand for Musculoskeletal and Connective Tissue D 464	11	$181,654	$55,266
Fracture, Sprain, Strain and Dislocation Except Femur, Hip, Pelvis and Thigh with Mcc 562	11	$66,352	$17,771
Other Musculoskeletal System and Connective Tissue Diagnoses with Mcc 564	11	$80,080	$20,727
Other Skin, Subcutaneous Tissue and Breast Procedures with Cc 580	11	$80,010	$21,731
Acute Adjustment Reaction and Psychosocial Dysfunction 880	11	$80,164	$17,670
Alcohol, Drug Abuse or Dependence, Left Ama 894	11	$27,272	$7,890

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