Potomac Valley Hospital

100 Pin Oak Lane, Keyser, WV 26726 · (304) 597-3500

Rural (critical access) hospitalVoluntary non-profit - PrivateEmergency room

Potomac Valley Hospital is a non-profit rural critical-access hospital in Keyser, West Virginia (Mineral County), with 25 beds. It has an emergency room and holds 1 of 5 stars in CMS's overall quality rating. In CMS's patient survey it scores 5 of 5 stars, and 80% of patients said they would definitely recommend it. It lists $2.64 for every $1 its care costs, less than the typical West Virginia hospital ($4.11).

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★★★★★CMS overall quality rating

★★★★★patients' own rating (232 surveys)

$2.64listed for every $1 its care costs West Virginia typical $4.11

1 h 59 mintypical ER visit US typical 2 h 28 min

25beds

Quality and patient experience

What patients say

★★★★★5 of 5 · 232 surveys

80%would definitely recommend the hospital US typical 71%

80%rated the hospital 9 or 10 out of 10 US typical 72%

Rated by patients

Nurses communicated well★★★★★
Doctors communicated well★★★★★
Staff explained medicines★★★★★
Information for going home★★★★★
Room was clean★★★★★
Quiet at night★★★★★

Emergency room and urgent care

1 h 59 mintypical time in the ER before going home US typical 2 h 28 min

1%left the ER without being seen US typical 1%

52%of sepsis patients got the recommended care US typical 65%

ER volume: low.

Deaths within 30 days of admission lower is better

Heart failure

14.8%

Pneumonia

15.7%

Stroke

11.2%

COPD

8.6%

Back in the hospital within 30 days lower is better

Heart failure

22.8%

Pneumonia

16.4%

Infections and complications lower is better

C. diff intestinal infections

1.04

≈ Same as US

US typical hospital. Infection figures are a ratio: 1.00 means as many infections as expected for a hospital like this one. CMS adjusts these rates for how sick the patients are; a small gap from the typical hospital can be chance, so a verdict is shown only where CMS gives one.

Source: CMS Care Compare, measurement periods ending up to September 2025.

The money

$38what care cost the hospital for every $100 it billed

$6.7Mnet income, all sources

2.8%margin on patient care alone

$608,541cost of charity care (0.9% of costs)

$3.8Munpaid bills written off (bad debt)

322full-time staff (equivalent)

From the hospital's Medicare cost report for the year ending December 2024. Non-profit hospitals must have a financial assistance (charity care) policy; ask for it if a bill is hard to pay.

Cash and insurer prices for this hospital haven't been added yet. The hospital publishes them on its own price page.

This hospital has no Medicare stay data for 2024. Medicare data covers mostly patients 65 and older, so psychiatric, children's and very small hospitals often don't appear.

Nearby hospitals

17 miles awayHampshire Memorial HospitalRomney, WV★★★★★$2.18 listed per $1 of cost 21 miles awayGarrett Regional Medical CenterOakland, MD★★★★★$1.64 listed per $1 of cost 22 miles awayWestern Maryland Regional Medical CenterCumberland, MD★★★★★$1.68 listed per $1 of cost 22 miles awayThomas B Finan CenterCumberland, MDNot rated 28 miles awayConemaugh Meyersdale Medical CenterMeyersdale, PANot rated$2.48 listed per $1 of cost

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